Terms & Conditions — BERZIK
These Terms & Conditions govern the use of the berzik.com website and the purchase of products offered by BERZIK. By accessing our website or placing an order, you agree to comply with and be bound by these terms.
The purpose of these Terms & Conditions is to provide clarity, transparency, and a structured framework outlining the rights and responsibilities of both the customer and the brand.
1. Orders & Acceptance
All orders placed through our website are subject to acceptance and product availability.
BERZIK reserves the right to refuse or cancel any order for reasons including, but not limited to:
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Payment authorization failure
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Suspected fraudulent activity
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Errors in pricing or product information
Once an order is confirmed and payment is authorized, you will receive an order confirmation via email.
2. Payments
All payments are processed securely through Shopify Payments using encrypted technology. BERZIK does not store or have access to customers’ credit or debit card details.
Orders are processed only after payment authorization is successfully completed.
3. Shipping & Delivery
Shipping times vary based on destination. Standard delivery within Europe typically ranges between 3–8 business days once the order has been dispatched.
Tracking information will be provided by email once your order has shipped. Shipping costs are calculated at checkout based on delivery location.
Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.
4. Returns & Refunds
Returns may be requested within 14 days of receiving your order.
Returned items must:
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Be unworn and unused
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Include original tags
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Be returned in original condition
Once the return is received and inspected, approved refunds will be processed using the original payment method.
BERZIK reserves the right to refuse returns that do not meet these conditions.
5. Product Information
We make every effort to display product details, colors, and textures as accurately as possible. However, minor variations may occur due to screen settings, lighting conditions, or manufacturing characteristics.
Such variations do not constitute a defect.
6. Intellectual Property
All content on this website — including logos, designs, text, graphics, and images — is the exclusive property of BERZIK and is protected by applicable intellectual property laws.
Unauthorized reproduction, distribution, or use of any content without written permission is strictly prohibited.
7. Limitation of Liability
To the fullest extent permitted by law, BERZIK shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
Nothing in these Terms limits liability where such limitation is prohibited by law.
8. Modifications to Terms
BERZIK reserves the right to update or modify these Terms & Conditions at any time. The most current version will always be available on our website.
Continued use of the website following any updates constitutes acceptance of the revised terms.
9. Contact Information
For questions, support, or further clarification, please contact us:
📧 support@berzik.com
📞 +41 76 292 65 10
