PRIVACY POLICY

Privacy Policy--- BERZIK

This Privacy Policy explains how BERZIK (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit our website or make a purchase. Transparency, security, and respect for your privacy are fundamental to our brand values.

By accessing or using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We collect personal information that you voluntarily provide when you interact with BERZIK, including:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and transaction details

  • Customer support communications

We also automatically collect certain technical information to improve performance and user experience, such as:

  • IP address

  • Device and browser type

  • Pages visited and interaction data

  • Cookies and similar technologies

Payment Information:
All payments are processed securely through Shopify Payments and related payment providers. BERZIK does not store or have access to your full credit card details.


2. How We Use Your Information

Your information is used strictly for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Communicating order updates and service information

  • Providing customer support

  • Improving website functionality and performance

  • Complying with legal and regulatory obligations

BERZIK does not sell your personal data.


3. Sharing of Information

We may share your information only with trusted third parties necessary to operate our services, such as:

  • Shopify and Shopify Payments

  • Shipping and logistics providers

  • Customer support and analytics tools

All third parties are required to handle your data securely and in compliance with applicable privacy laws.


4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or alteration.

While no online system can be guaranteed 100% secure, we continuously review and improve our security practices to safeguard your data.


5. Your Rights

Depending on your location and applicable laws (including GDPR), you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to certain processing

  • Request data portability

To exercise these rights, please contact us at:

📧 support@berzik.com
📞 +41 76 292 65 10


6. Cookies

BERZIK uses cookies to enhance site functionality, analyze performance, and improve user experience. You can manage or disable cookies through your browser settings; however, some features of the website may not function properly as a result.


7. International Data Transfers

Your information may be processed or stored outside your country of residence, including within the European Union. When this occurs, we ensure appropriate safeguards are in place to protect your data.


8. Policy Updates

This Privacy Policy may be updated from time to time to reflect legal, operational, or regulatory changes. The most current version will always be available on our website with the updated effective date.

Continued use of the website constitutes acceptance of the updated policy.


9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 support@berzik.com